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About Us

Getting Results Begins At the Scene of the Claim!

At Bureau of Claim Scene Investigations (BCSI), integrity and accuracy are at the forefront of everything we do. Founded in 2012, we provide superior service, systems and staff members to streamline the claims process, saving you time and money while providing an exceptional level of service. Committed to maintaining industry-leading accreditations, licensures and education, we provide conclusive results. Our focus on risk management and our dedication to customer service truly sets us apart from our competitors.

BCSI Company Culture: Diversity & Inclusion

BCSI is committed to providing the highest level of quality service possible to exceed the expectations of our clients. We are mission-driven and dedicated to offering added value and expertise on each and every project. At BCSI, we believe that diversity and inclusion are key to our success. We’ve created a workplace and culture where every employee, contractor, colleague and customer feels valued, respected, and empowered to contribute their unique perspectives and talents. The company culture we have built enables innovation, creativity, and collaboration to continually thrive. Our mission is to promote equity, access, and inclusion in all aspects of our business. We are dedicated to ensuring that all of our employees have equal opportunities for growth and advancement.

Meet The Founder

Keir Lee, CEO & Founder of Bureau of Claim Scene Investigations (BCSI), has 30 years of experience in claims management, 3rd party consulting, adjusting, umpire, appraiser, arbitration and expert witness services. He founded BCSI in 2012 to streamline the claims management and dispute resolution process. BCSI offers our clients a diverse and complete range of expert, responsive claims services. Keir has an extensive background in insurance claims, construction project management, adjusting and estimating.

With a reputation built on trust and unbiased accuracy, Keir is a highly sought after Adjuster, Umpire, Appraiser, Arbitrator, and 3rd Party Expert. He has worked numerous storms, hurricane and weather events throughout the country. He also presents on topics related to claims management and property damage.

Committed to advanced education, collaboration and improving the industry, Keir is currently serving on the Board of Directors for the Windstorm Insurance Network, Inc. and is a Board Member for the Orlando Claims Association (OCA). With nearly three decades of combined experience as an Insurance Adjuster (IA), Public Adjuster (PA), and Home Improvement Contractor (HIC), he has a thorough understanding of all points of view. He utilizes this knowledge to serve his clients as an IA.

Prior to launching BCSI, Keir worked as an Insurance Adjuster and Claims Examiner for adjusting firms, insurance carriers, as well as third-party administrators (TPAs) for over 15 years. He specialized in insurance appraisals, umpire services, litigation support, and claims consulting services for everyday and catastrophe claims.

Licenses & Accreditations