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Services

Our Clients Trust BCSI to Tell the Truth About the Facts Obtained During Our Investigations

We bring an honest and balanced approach to the insurance claim investigation industry. Our clients at Bureau of Claim Scene Investigations (BCSI) get expert results fast. Whether you need a seasoned Independent Adjuster or a 3rd Party Expert, we’ve got you covered.

When Your Disputes Are On the Rise, Contact BCSI!

General Claims Adjusting

Specialty Services

Dispute Resolution Services

OUR EXPERTISE

Claims Management & Investigation

Our expert Adjusters provide comprehensive claims management and thorough investigative services. We specialize in a variety of claims including daily, large loss, catastrophic, flood, high net-worth and general liability claims. With over 30 years of experience, you can rely on the team at BCSI.

3rd Party Experts

Built on a reputation of trust, accuracy and excellence, we serve as unbiased 3rd party experts on all sides of the claims process. We’re proud of our reputation for streamlining efficiencies in claims management across the board.

Appraisal & Umpire Services

Our clients trust BCSI to tell the truth about facts obtained during our investigation. The opinions in our reports, estimates and awards are based on diligent research, advanced expertise, and detailed information gathered before, during and after an inspection and investigation. We work with insurance claims professionals, carriers, TPA firms, attorneys, contractors, corporations, businesses and policyholders seeking closure on their disputes.  

Mediation & Dispute Resolution

We bring an honest and balanced approach to the Alternative Dispute Resolution (ADR) industry.

Litigation Support Services

We support attorneys with 3rd party expertise and have worked numerous trials and depositions throughout the southeast. We provide expert Litigation Support & Consulting to attorneys regarding current and pending insurance claim cases. We also provide research and documentation of facts before a case goes to trial, assist in causation determination before or during a trial, and serve as Expert Witness on numerous complex claims. 

Underwriting Inspection Services

Risk assessment is key. Whether you need an underwriting inspection for a new policy acquisition, renewal policy inspection or for high net-worth clients who expect concierge-level service, we provide a detailed analysis to accurately assess any property. Our expert reports can include: evaluations of roofing, exterior and interiors; electrical; plumbing; HVAC; replacement cost value; photo reports; diagrams; insured to value report; liability assessment, and more.

Commercial & Residential Inspections

Whether a small or large loss claim, our clients have peace of mind knowing that we carry the most advanced industry accreditations, education and certifications. With an extensive background in construction, restoration, insurance and estimating, we provide thorough inspections. With a background in construction and contracting, we have extensive knowledge of all types of roofing systems and warranties.

Roof Inspections

With a background in construction and contracting, we have extensive knowledge of all types of roofing systems and warranties.

Peer Reviews | Comparative Estimating

Peer reviews should be conducted on all disputed and complex claims by a 3rd party expert. This is especially important on large loss and litigated claims. Line by line, we review estimates and reports for accuracy. With extensive backgrounds in construction, restoration and insurance, our expertise is unrivaled. We’ve created and assessed thousands of residential and commercial claim estimates, including, but not limited to: Fires, hurricanes, floods, windstorms, hail, theft, lightning, pipe burst, vandalism, flood, etc.

Water Mitigation Claim Review

We specialize in water mitigation and mold remediation claims. With advanced Xactimate certification, we swiftly identify inflated or excessive charges on estimates and invoices from contractors that have performed water damage mitigation and / or mold remediation work. If fraud is identified, we contest and negotiate an agreed scope of work, which allows for a reasonable invoice amount that complies with industry standards. Our licensed experts carry the IICRC Certified Water Damage Mitigation Assessor and Indoor Environmental Professional (IEP) certifications.

Claim Specialties

Storm & Hurricane Damage
Water, Flood, Wind, Hail, Lightning & Mold Damage
Smoke, Soot & Fire Damage
Water Damage & Leaks: Roof & Interior Leaks, Plumbing, Appliance Leaks
Onsite Meetings
Commercial Property Damage with ITV Evaluations
Theft, Burglary & Vandalism
Biohazard Claims
Business Interruption Claims
Liability Claims